Took my late 2015 iMac in for an issue wherein the machine would shut down randomly….and with increasing frequency. I took it to Apple proper to diagnose. Their diagnostic showed an error with the mem. They recommended I replace all (4) 8m DIMMS (for $350). I then took the machine to UBreakIfix. They ran a diagnostic and couldn’t find anything wrong. They suggested I take it home and see if the problem persists. It subsided for a little while. Then reappeared….more severely. I found the Eldest Geek and having read some of their reviews became optimistic that maybe they ACTUALLY know how to do old school problem solving. I took it to them. They put specialist on the problem (opening a modern iMac is tricky). He came back and recommended I replace the power supply (the internal component). $220 and many months later I have an iMac that has performed without issue. Even if the PS replacement wouldn’t have worked I still appreciate their approach, due diligence, and recommendation (credibility).

Craig was amazing. Quality work and quick! I will be taking all of my computers to him when they need fixing. He really knows computers! I have a macbook air and the screen was completely removed from the keyboard. He was able to fix it the same day and it works it perfectly now! His prices are also extremely reasonable. Craig was a pleasure and to talk to and I really appreciate his work.

These guys are great. If you still value the importance of supporting family businesses and appreciate years of experience that these guys have, then this is the place to go with your computer problems. They were quick at diagnosing the problem with my laptop, finding a solution, fixing the problem, explaining everything (and more), and charging a very reasonabe fee. You can't go wrong with avoiding big chain store shops and going with these guys instead.

Craig was able to repair my MAC book from water damage. Saved me considerable $$$. Would use and recommend their services again!!!

Can't thank them enough for fixing my 2011 MBP GPU. Apple would not touch it. And tons of scammers out there wanting you to send your machine in only to find out people never get them back… went here to their store front and they turned it around in a week saving me $2000 on a new one. Running great. Thanks a ton guys! Highly recommend. I'll be back.

These guys are great. I brought them a laptop with a broken power button (which wouldn't turn on). They figured out the problem (which was something else) and fixed it promptly, and for a very fair fee that was much less than buying a new laptop.

They are located in Mount Vernon but don't let that scare you if you are in Arlington – they also do house calls.

They provide a six-month warranty on any repair.

They fix any desktop or laptop, including Macs. They can open the case, figure it out, and fix it (including repairs that involve soldering). Their affiliate, Orlogic Repairs, does logic board repairs.

If your laptop RAM or storage is upgradable, they also do that.

TopTech also has used laptops (Mac and PC), which also have a 6-month warranty. Unlike the used laptops on eBay, Amazon Warehouse or Craigslist, with these laptops you know what you are getting and there is someone who will fix it for free if there are problems.

Let me keep this simple: based on my experience, Craig will 1) fix your computer, no matter what the problem is, 2) do a better job than Best Buy’s “Geek Squad” for a fraction of the price, and 3) let you know ahead of time exactly how he will fix it and give you an estimate that will have you smiling. I have found the computer guy for all of my computers!

The Eldest Geek Guys are honest, reliable computer experts with excellent customer service that fixed both an HP laptop and an iPod Touch for me. Located on the 2nd floor of Mt Vernon Antique Center might sound unusual, but once you see their simple yet efficient set-up and get quoted an extremely reasonable price for service, you'll understand the value of low overhead costs.

For someone that has thrown money at cars and boats that were well past their prime, it was refreshing to get an honest and clear assessment of future use/value of my electronic devices from these guys and then decide whether I wanted them serviced. They answered all my questions and were very straightforward and honest about what options I was looking at with my devices. Both the HP laptop and the iPod Touch still had good use/viability and these guys put them both back to prime working order in less than 24 hours.

I wholeheartedly recommend these guys and will only use them in the future to fix my computers/phones/etc.

FYI: closed Tuesdays but open every other day including Saturdays and Sundays. Parking is ample on either side of the building and there is a convenient street behind the building to re-enter traffic safely so you don't have to try to make a left turn out onto the highway.

Great service, and efficient work. I took an almost broken 10 year old hard drive filled with precious family photos in to them. They managed to save and retrieve everything I wanted off of the drive. Labor price was reasonable and fair. Would recommend 10/10

Seems to know his stuff with computers. Fixed my issue quickly.

My computer was fixed in a timely manner and it works.

I cannot say enough great things about this shop & service. From a liquid spill to a newer model computer, my information was moved over for me and it was quite an easy ordeal! The shop owner is extremely knowledgeable and kind! Thanks again.!

I made a huge error when I attempted to partition my hard drive, subsequently deleting the necessary recovery drive. Lucky for me, I stumbled across TopTech, and had my issue resolved before I needed my laptop for the following day. Special thanks to Craig, and his staff. Thanks guys.

Great job done by the Top Tech guys to repair my HP Laptop that I bought at Costco with a warranty !

Bringing back some of my old desktops for hard drive repair and document retrieval soon.

THANKS Again Guys , Alex in Alexandria

I was in search of hard drive rails that would fit my custom PC and hold my hard drive in place. Though they didn't have them (they don't seem to be available anywhere), the gentleman brainstormed different solutions and suggestions and presented an alternative solution using screws, which although the original intention couldn't work, I was able to use those screws in a different manner to secure my hard drive. So ultimately, problem solved! Great service.

I am a small business owner and had some trouble with my main computer at work and I was going to miss payroll for my staff as well as not be able to fill a customer's order and Craig and his team saved the day! I am in home improvement and computers are my area of comfort. Craig took his time to help me understand what was happening and what he could do. His price was the best around and I am glad to have found them! I came to the shop and the staff put other things they had going on hold to help me and a few minutes later my computer was fixed! This team gets an A+ across the board! I will use them for all my computer needs! Craig is also helping me put together a website at extremely reasonable price!

He transferred all data from a damaged computer to a new computer. He did it while I waited. I was thoroughly pleased with the results.

Craig and his team are great. They are completely honest and want what is best for the customer. Plus they do great work. 5 stars all the way!

Really pleased with the service I received. I had an old laptop that wasn’t working anymore. I wanted to see if it was worth repairing or not. Derek evaluated my laptop for FREE! All other places wanted to charge a diagnostic fee. He explained my repair options/costs. I asked if they’d be willing to buy it and they gave me a very fair offer which I accepted. Highly recommend The Eldest Geek!

Needed a keyboard replaced on a laptop. The technician got it done while I had a great chat with the owner. It was far less expensive than I anticipated as well. I definitely recommend this place.

He hasn’t actually worked on my computer, yet. We’re setting up an appointment.

These guys are the best. My computer was a real problem child. Craig and Alex were able to walk me through the issues, recommend fixes and sensible upgrades, and did a great job working within my budget. They are incredibly patient, and very good at what they do. In the end my computer was not only fixed, but sufficiently upgraded to last me another few years. I will definitely return when I have future computer issues.

I am writing this review from the laptop, 2 months after it got fixed with Craig the Eldest Geek.
My macbook pro graphics failed and it never booted… it stopped at the grey screen and nothing happens.. When I took to apple store, they refused to work on it as my laptop is customized with an SSD drive in place of the optical drive. Craig took the laptop for fix, and he took his time, but gave it with the perfect fix that I didn't have to look back.
btw he also fixed my iPad2 where the power button was not working..
For mac support, he is the go-to person and you won't regret..

Also it is good to know that he sells pre-used/refurbished computers at affordable prices at the desired configurations.. I would consider buying from him for my next computer needs based on the trust he earned..

Great tech service! Alex and Craig are the absolute best in IT services in Alexandria. Best price.

Craig did an excellent job diagnosing the issue – when my computer proved not to be worth fixing, he sold me a better used one for cheap, and spent hours setting it up and transferring over my data for no extra charge! Would highly recommend.

Craig is very good. I highly recommend him and his services.
His fee is also very reasonable and he keeps his word on his quote.

Knowledgeable owner