Fast efficient and honest

Staff is very customer service oriented.

Got my computer fixed in two days

I would give him 5 stars but he told me my hard drive was fried and couldn’t be fixed by him. But at least he didn’t charge me for that, as some might have!

Craig was able to fix my laptop in a day, no hourly charge though it was not an easy fix, I highly recommend The Eldest Geek. Price was very reasonable. They can fix any computer problem !

MacBookPro was unresponsive. They installed a new battery at a very reasonable price and were extremely knowledgeable and pleasant. I highly recommend them. .

This place is in an antique mall, so my expectation of a hi tech atmosphere were put to the test.

That said, these folks did exactly what they said they were going to do and did not charge me an arm and a leg. They even found an oddball issue with my computer and fixed that for free.

I've been there a few times now and can say that they are honest and knowledgeable. I've never gone away feeling like I'd been ripped off (which I cannot say about a certain big box extablishment that took me for $300+).

I recommend them whole heartedly.

Really pleased with the service I received. I had an old laptop that wasn’t working anymore. I wanted to see if it was worth repairing or not. Derek evaluated my laptop for FREE! All other places wanted to charge a diagnostic fee. He explained my repair options/costs. I asked if they’d be willing to buy it and they gave me a very fair offer which I accepted. Highly recommend The Eldest Geek!

Great tech service! Alex and Craig are the absolute best in IT services in Alexandria. Best price.

I will never take my computer to another repair shop. I had a laptop that had a lot of water spilled on it and it would not turn on. I took it to Apple and they said it would be $1000 and that I would lose all my data. It would probably also take a month to repair. I then brought the laptop to a data recovery center and they told me it was lost. I then found Craig and TopTech/Eldest Geek on Yelp. They fixed it, saved all of my data, and brought it back to life in just over a week. They are the best and very reasonably priced. Thanks guys!

Very simple operation on the second floor of a great antique shop. Save the over whelming swarm of employees in blue shirts, table tops full of the lastest gagets, and a bar full of young cocky techs that diagnose your computer using a 30 second test. Craig has been working on Apple computers since the company's infancy. He has competitive prices and fixed my display issue on my MacBook in one business day, without the need to send my computer off for an indefinite amount of time as the Apple Store would have done. Although Macs are his specialty, he is also able to help with all makes and models as well. I'll definitely keep Craig, and The Eldest Geek, in mind for my future computer needs. Highly recommend!

The Top Tech team was very knowledgeable and professional. They were able to quickly identify the problem and provide an accurate quote. They replaced my son’s Mac-book Pro monitor in just a few days and provided us a 6 month warranty. We went to several repair companies prior to using thumbtack to locate a viable tech. I am very pleased with the outcome and I highly recommend this business.

Somehow I completely messed up my Windows 7 operating system on my old Lenovo T430 Thinkpad. Even though I have many years of experience as a web developer, I had no clue how to fix this. I researched as much as I could, but clearly fixing operating systems on laptops is not my forte. Ihad actually bought a laptop from Craig back in October, which is lightning fast, and it was backed by Craig, so Iknew I was getting the real deal. Unfortunately, I haven't had a lot of time to play with, as I couldn't bring it with me to Mexico. For this laptop issue, Craig was able to perform a repair on the operating system and it took about 2 hours to complete. Craig and Alex have the most experience thanany other technician in Washington DC, and I wouldn't even think about bringing my computer to anyone else.

Look no further for a computer repair expert. Craig says that he can fix anything, and he proved it to me by fixing my MSI gaming computer that had been sabotaged by a third party reseller and giving me back a machine that runs like a Swiss watch. Best of all, he did it for WAAAAAY less dinero than Best Buy or MicroCenter would have charged! I am a totally satisfied customer, and I am certain that you will be too.

These guys were awesome!!! They gave me top dollar for my broken macbook and sold me an even better replacement. They really are apple experts and I would definitely recommend them to anyone that either needs their apple computer/laptop fixed or looking to buy one. Steller customer service!!!

I messed up my iMac by thinking it would be easy to swap out my hard drive for an SSD. Everything went well, until it didn't… My display stopped working and the hard drive wasn't detected.

These guys know what they are doing and kept in the loop throughout the entire process. I'll definitely bring my Apple products here from now on. Take your Mac to the Apple Store if you want to pay double (if not more), The Eldest Geek has earned my highest respect. Job well done gentlemen!

These guys are great. I brought them a laptop with a broken power button (which wouldn't turn on). They figured out the problem (which was something else) and fixed it promptly, and for a very fair fee that was much less than buying a new laptop.

They are located in Mount Vernon but don't let that scare you if you are in Arlington – they also do house calls.

They provide a six-month warranty on any repair.

They fix any desktop or laptop, including Macs. They can open the case, figure it out, and fix it (including repairs that involve soldering). Their affiliate, Orlogic Repairs, does logic board repairs.

If your laptop RAM or storage is upgradable, they also do that.

TopTech also has used laptops (Mac and PC), which also have a 6-month warranty. Unlike the used laptops on eBay, Amazon Warehouse or Craigslist, with these laptops you know what you are getting and there is someone who will fix it for free if there are problems.

Stuck to his price even though it required a little more work.

I had an unfortunate issue with my Dell Laptop because somehow a type of ransomware messed up the system. The bootup partitin of the hard drive was no longer being recognized which caused the system to not bootup at all. The other partitins of the hard drive were wrecked as well. Craig implemented the first solution to change out the hard drive. Thankfully he was able to recover the files from the 1st hard drive by usong a soohisticated system. He then needed to re-nstall Windows 10. Once that was done a completely different system error resilted which was identified as a TPM error. Alex performed an additional scan and analysis which took some time to find out the cause of the TPM error. In order to test he needed to re-start the system more than ten times because the same error kept rrcurring. Alex was finally able to determine the error was cuased by Dell’s firmware and removing this option solved the issue. I appreciate their help with this comolex issue.

2011 iMac 27inch was really slow. They put in a New HDD and is working like brand new.. They will not scam you on price and quality. Thanks

Very happy and pleased with his service. a person with great knowledge on Mac computers and very affordable. by telling him the noise That my computer Was making he knew what was wrong with it . Now he is he my computer doctor :0)

Thank you for a job well done. Craig works professionally and friendly. I will have no problem driving an hour again just to have Craig to fix my computer again.

I have taken computers to these guys twice or three times. Every time they have been more than helpful – taking the time to explain what the problem is and how they solved it. In each case they have returned my computer in good working order and with as short a delay as I could have expected. They are honest repairmen, too. They don’t do work unless it is required and they will provide estimates before they do the work. Furthermore, their prices are as reasonable as you will find in this sector. I will definitely be a return customer when the need arises.

Great prices and service. Had data recovered from 3 old laptops and 3 old desktops. I would very highly recommend them!

My wife spilled tea on her new top-of-the-line Retina Macbook, and it fried. Talking with geeks at Apple and Microcenter, the best they could offer was a "deal" on a new machine, and my $3,000 down the drain. Saturday at 6:30 PM I called Craig (the Chief Eldest Geek), not expecting much. He said, "bring it by and let's have a look". Hidden on the second floor of an antique shop (think of movies Wizard of Oz and Gremlins), elbowed between floor-to-ceiling stacks of computers, was the man himself. Craig dropped the bottom cover and showed me how the liquid had gotten deep into the chassis, under the logic board and power supply. Craig said he could fix it, "no doubt" and gave me an estimate, which although steep, was worth it to resurrect my wife's computer (and my wife). It took quite a bit of doing, and he had to replace a handful of logic board components, but sonovagun, Craig did get that machine back up. At home I found that the charging circuit still wasnt working right, and gave it back to Craig for more work at no extra charge (he considered it part of the first repair). This time he got it right; Craig promised that my Mac would be "100% as good as new", and this time it was. MEANWHILE… I had my old spare Macbook die on me ("kernel panic"), conveniently the day my Retina machine was ready for pickup. so I brought it with me. Craig's stepson Alex was holding the fort. Alex popped the cover off and within 30 seconds confirmed that the RAM card was bad. He found a good card in another machine of similar vintage in the pile, slid the good card into my machine and it was back up, with twice the RAM it had originally. I almost had to argue with Alex to take the money for the second repair, which was a very reasonable price. In case you have doubts, these guys are the real deal. Dont let the antique store put you off, these guys have the know-how, tools, and test equipment to do very complex component-level repairs that even Apple doesnt do. And BTW, young Alex has proven to be quite the geek himself! I FINALLY have somewhere to bring my Apple products for expert, old-fashioned REPAIR! Thanks, guys.

The service was completed quickly and efficiently. The technician listened carefully to our computer issue. Great option for computer repairs!

These folks are amazing. I have used him in the past to fix my computer, which he did and he made it better than it was before I took it to him. I recently purchased a computer from him and got such a great deal. They are very knowledgeable and explain things on a level I can understand. I would definitely use them again and I highly recommend these folks.

Professional, friendly and quick. The best part: very affordable and knowledgeable! Good alternative to the Apple Store!

These guys were so helpful! I called in and walked in the same day. Derrick helped me troubleshoot what was wrong with my relentless-restarting computer. Talking with Craig is great, a wealth of knowledge. I will certainly be coming back with an PC issues!!